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Free Diagnosis

 

 

This is a free service, when doing a remote diagnosis were just taking a look at your computer via www.logmein.com which is a widely recognised, secured and approved software for remotely accessing computers by businesses and technicians the world through. You can visit their site for more information on security issues. After you have recieved a diagnosis we will then advise how much it is to repair the problem and you are then under no obligation as to whether or not you decide to go ahead. We never ask for any payment details until after the free disagnosis is complete and you agree to the repair fee.

 

You can visit this page HERE to see the process from when someone gets the link to me gaining access to their pc to give you an idea how easy it is.


With the customer's permission, a small .exe file automatically downloads to the remote PC. It's the interface through which Technicians communicate with Customers and conduct remote support. The Applet automatically removes itself from the remote PC at session conclusion. No files are left on the computer, later access is not possible without the pc owner re-downloading a new .exe file and agreeing to the terms again.

 

The Applet provides remote Customers with:
Interactive Chat and detailed Session History
Prompts to permit or deny Technician access to all functions
File Transfer to the Technician
Ability to stop Remote Control or disconnect at any time

 

You don't necessarily need to be at the pc after we gain control, we can do all the controlling for our end including rebooting and reconnecting however as stated you can have full control over the session and can terminate it at any time. Once the session ends your computer is completely secured again, i must send another file and have you open it before i can gain access again.


Please fill out the form below or email me at info@scorpionpcrepair.com and please include all the details of your problem including any error messages, your version of windows e.g. Vista, XP, Windows 2000 and a suitable time to contact you, please bare in mind my time is GTM so if your in a different time zone let me know in the form below so we don't have confusion over the times.

 

 

Arrange Free Diagnosis

 

Name:

City:


Country:

Time zone:

Suitable Time To Call incl AM or PM
(your local time)

Operating System E.g. Win XP, Win Vista

Email Address:

Comments, Please include any errors here: